Shipping policy

At Leighton Inc, we aim to provide a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

Shipping Coverage

We currently ship orders within the United States only. International shipping is not available at this time.

Our online store offers children's wooden toys, educational play products, imaginative playsets, pretend-play accessories, and related activity toys.

Shipping arrangements may vary depending on product size, weight, and packaging requirements.

Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation.

Business days are Monday through Friday, excluding U.S. public holidays.

Processing may take longer during holidays, promotional events, or periods of increased order volume.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Methods & Delivery

We work with established shipping and logistics providers, which may include USPS, UPS, FedEx, and other suitable carriers.

Available shipping options and estimated delivery times are displayed during checkout when applicable.

Delivery estimates may vary depending on your location, selected shipping service, and carrier conditions.

Please note that estimated delivery dates are not guaranteed unless expressly stated otherwise.

Shipping Costs & Free Shipping

Shipping fees are calculated and displayed at checkout before payment is completed.

Free standard shipping is available on eligible U.S. orders of $68.00 or more.

The $68.00 minimum applies to the merchandise subtotal after discounts and before taxes and shipping charges.

Certain oversized, unusually heavy, or special-handling products may require additional shipping fees. Any applicable charges will be disclosed during checkout.

Order Tracking

When your order is shipped, tracking information will be provided by email when available.

Tracking updates may take some time to appear in the carrier's system.

Orders containing multiple products may occasionally be shipped in separate packages, each with its own tracking information.

Shipping Address & Order Changes

Please ensure that your shipping address is complete and accurate before placing an order.

If you need to update your address or modify an order, contact us as soon as possible.

We will make reasonable efforts to accommodate changes before shipment, but modifications and cancellations cannot be guaranteed once processing has begun.

Once an order has shipped, any return request will be handled according to our Refund & Return Policy.

Damaged, Missing, or Incorrect Items

Please inspect your order after delivery.

If you receive a damaged product, an incorrect item, or a toy with missing components, contact us promptly at hello@Leightontoys.com.

Please include your order number, a description of the issue, and relevant photographs when available.

Depending on the circumstances, we may arrange a replacement, provide missing components where available, or offer an appropriate refund in accordance with our Refund & Return Policy and applicable law.

Lost or Delayed Shipments

Delivery delays may occasionally occur due to severe weather, carrier disruptions, public holidays, or other circumstances beyond our reasonable control.

If your package appears lost or significantly delayed, please contact us with your order number and tracking details.

We will assist with reviewing the shipment status and determining an appropriate resolution.

Risk of loss and responsibility for delivery issues will be handled in accordance with applicable law.

Product Packaging & Safety

Our products are packaged according to their size, structure, and handling requirements to help protect them during transportation.

Some wooden toys and playsets contain multiple pieces or detachable components. Please check the package contents after delivery and review all product-specific age guidance and safety instructions before use.

Returns & Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy.

Please review that policy for eligibility requirements, return procedures, and refund information.

Policy Updates

We may update this Shipping Policy periodically to reflect changes in our shipping services, business operations, or applicable requirements.

The latest version will be available on our website.

Contact Us

For questions about orders, shipping, delivery, or tracking, please contact:

Leighton Inc
Email: hello@Leightontoys.com
Phone: +1 (307) 279-4870
Address: 1021 E Lincolnway Unit 1488, Cheyenne, WY 82001, United States